Privacy Policy
VouchPunt (accessible at neosurfbetting.com) is committed to protecting the privacy of visitors to this website. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and the choices you have. It applies to the VouchPunt website and does not extend to any third-party websites linked from our content.
By using neosurfbetting.com you acknowledge that you have read this policy. If you do not agree with any part of it, please stop using the site.
Information We Collect
We collect information in two broad categories: information you provide voluntarily and information collected automatically as part of normal website operation.
Information You Provide
VouchPunt is a publication. We do not operate user accounts, take deposits, or hold betting balances. If you contact us by email in connection with the site, we receive the email address you use, the contents of your message and any other information you choose to share with us. We use that information only to respond to your enquiry and do not add it to any marketing list.
Information Collected Automatically
Like almost every website, neosurfbetting.com receives basic technical information from your browser each time you request a page. This includes your IP address, approximate geolocation derived from that address, the type and version of browser and operating system you use, the referring page, the pages you visit on the site and the times of those visits. This information is used to keep the site running, diagnose errors, measure aggregate traffic patterns and defend against abuse.
Cookies and Similar Technologies
We use a small number of cookies and equivalent browser-storage mechanisms. These fall into two groups.
Strictly necessary cookies are required for the site to function and cannot be switched off. Analytics cookies help us understand which articles are read and how visitors move through the site so we can improve the publication. Analytics data is aggregated and is not used to identify you personally.
For a complete list of cookies used on neosurfbetting.com, see our Cookie Policy.
How We Use Information
Information collected through neosurfbetting.com is used to operate the website, measure and improve the quality of articles, respond to direct enquiries, protect against fraudulent or abusive traffic, and comply with applicable legal obligations in Australia and in jurisdictions where we host technical infrastructure.
We do not sell personal information. We do not use the site to build marketing profiles of individual readers. We do not run remarketing or advertising campaigns targeted to individual visitors.
Third-Party Services
To operate the site we rely on a limited set of third-party service providers. These include a web-hosting provider, a content-delivery network to serve pages quickly, and a privacy-respecting analytics service. Each provider processes only the information needed to deliver its service and is bound by its own privacy terms. We review providers periodically and prefer those that minimise data retention.
Pages on neosurfbetting.com may link to external websites operated by regulators, industry bodies, support services and other publishers. Those sites are not controlled by us and are governed by their own privacy policies. We recommend reading the relevant policy before submitting any information to a linked site.
Data Retention
Technical logs used for operating and securing the site are retained for as long as they are useful for those purposes and then deleted or anonymised on a rolling basis. Aggregated analytics reports that do not identify individual visitors may be retained indefinitely for trend analysis. Email correspondence is retained only for as long as necessary to respond to your message and to keep a reasonable record of that correspondence.
International Transfers
Some of the service providers listed above operate infrastructure outside Australia. Where information about your visit is transferred overseas for processing, we rely on contractual protections with those providers designed to keep the information safeguarded at a standard broadly consistent with Australian privacy law.
Your Rights
Under Australian privacy law you have rights over personal information we hold about you. You may ask us to confirm what information we hold, ask for a copy, ask us to correct it, or ask us to delete it where we are not required by law to keep it. You may also ask us to restrict how we use it while your request is being considered.
To exercise any of these rights, contact us in writing. We will respond within a reasonable period and at most within thirty days of receiving your request.
Children
neosurfbetting.com covers wagering and related payment methods. Wagering is strictly for adults aged 18 and over in Australia. The site is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has submitted information to us, please contact us and we will delete it.
Security
We apply commercially reasonable technical and organisational measures to protect information collected through neosurfbetting.com, including encrypted transport (HTTPS), access controls on hosting systems and periodic review of third-party providers. No website or internet transmission is completely secure, and we cannot guarantee absolute security of any information provided to us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or the services we rely on. Updates take effect when the revised policy is published on this page. The date at the top of this page always reflects the latest revision.
Contact
If you have questions about this policy or about how your information is handled on neosurfbetting.com, please use the contact details published on our About Us page.